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Our company is a collective of amazing people striving to deliver human experiences through service excellence

At work easy, we as an organization are dependant on people and communications. We hold the consciousness of the importance of those factors and how vitally important they truly are to provide successful partnerships. To support and bolster the excessively high standards that are intrinsic to Work Easy we have gathered a formidable team of leaders to ensure the success of “OUR” people. The senior management team is heavily involved at all levels within the organization giving guidance, steer and upskilling our team on a day-to-day basis. Educating the entire organization daily about our drivers and culture.

The outcome of our approach shows consistent dividends through our delivery to our business partners

Our team

Haseena Fadal


Haseena Fadal – Haseena has progressed her career aggressively within BPO’s over the past two decades by working her way through the ranks showing success and stepping up the ladder as she progresses. Haseena is responsible for the entire gamut of people-orientated operations. Haseena’s high-octane approach to human capital development overflows Intentionally to nurture and guides our most valuable assets, our people.

“Diversification, education and development are vital to us as humans”

Karabo Matoi


Karabo Matoi – Karobo has a deep background in enterprise commercial management and has developed a vast number of commercial partnerships onshore. She continues to be one of our key ambassadors supporting Work Easy to increase our numbers of youth employed and contributes nationally through some of her other board memberships. 

“Great things in a business are not done by one person, they are done by a team

Ian Kinsey


Ian Kinsey – An ex-pat, of the United Kingdom arrived on the South African shores close to two decades ago on secondment from a large UK-based telecoms company. With a rapid appreciation of the environment and a passion to see the development of people, Ian permanently relocated to South Africa. Ian has spent time working in Johannesburg, Durban and Cape Town. Ian has a vast and in-depth history within BPO’s and has made a sizeable contribution to Job creation within South Africa with successfully migrating work from the UK, the United States, and Australia.

” We will ensure to have a clear direction and ensure we bring in and develop great people”


Douglas Kemp


Douglas Kemp – Doug comes from a technical background and has radical in-depth experience in electronic marketing such as SEO, PPC, and Social media. Doug provides lead to ensure a truly unified customer experience, maintaining our brand purpose. Driving creative communications and marketing technologies. Within his portfolio, he also provides steer on all social related campaigns. Originally from Cape town after many years of jumping from City to City where required, Doug has finally returned to his hometown of Cape Town.

“A brand is no longer what we tell the customer – It is what the customers tell each other””

Craig Ollerman


Craig Ollerman – Craig leads Work Easy technology services and internal systems areas. Craig has been entrenched within the Information technology sector for a number of decades, originally starting his career as an IT telecommunications engineer. Craig has held various executive roles and still retains a number of board seats on external IT organizations.

“innovation, adaption and embracing the 4th revolution will ensure prosperity”

Why do we do what we do?

When we building the management team we believed it imperative to construct a diverse team with exposure to many verticals and complete consumer lifecycle management. 

Below is a small selection of some of the clients the team have serviced.


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